Interesting article for everyone annoyed by the ticket situation. http://www.westword.com/music/are-bots-really-to-blame-for-lack-of-red-rocks-tickets-9395728
It helps explain in detail how the whole system works, and why it's not perfect. Spoiler: they claim that they're not capable of fixing the problem entirely. I think they need to think outside the box and maybe rework the whole system.
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so if only approx 3% of people in the waiting rooms get tix and it's by a lottery system... and you can buy them for quadruple the price on other platforms....that means the great majority of tix are being bought by scalpers!